The Crank Everyone Hates (or Fears)
Can You Afford to Lose Your Crabby Subject Matter Expert? I love curmudgeons, cranks and super smart but terrible-tempered experts. I...
Firing for Retention
Retaining Your Best People by Firing Your Worst People If I could give one gift to most of the firms I have worked with, I would give...
Does your firm have a culture of complaining? Start a new conversation.
I have been using the Gallup StrengthsFinder with clients and employees for about 13 years. I recently went to Gallup and took their...
